Cutting machine manufacturers how to retain customers?

Want to know why your cutting machine products sell well? In fact, is not your machine problems, your machine may be better than other manufacturers, but why is no one else to sell? Main factor is that your service may not be locked, service is the key to measure a cutting machine manufacturer, here, let's take a look at how important is it to after-sales. 1 and after sales service is an effective measure to maintain customer satisfaction and loyalty. Provide consumers with economic, practical, safe, reliable, high quality products is the premise of the survival and development. If manufacturers do not take the customer complaints, two-thirds of the customers will be turned to manufacturers purchase of competitors; If the complaint resolved finally, about 70% of the customers will continue to visit the factory; If access to appropriate and timely solve complaint, and continue to visit customers will rise to 95%. 2, after-sale service is a good way to get rid of the price war. At present, the cutting machine market competition is increasingly fierce, the product homogeneityphenomenon serious increasingly. As part of the sales, after-sales service has become the important domain of many manufacturers and businesses compete for customers. After-sales service is a manufacturer in a buyer's market conditions to participate in market competition. 3, good after-sales service is the sales promotion before next time. Good after-sales service with good reputation and more customers. Now, in marketing, who have more customers, who is the winner. Therefore, good after-sale service can stable performance, increase their income. One industry source said: only use service instead of sales, is the first factor I maintain performance every year. 4, good after-sales service is to measure the quality marks of a cutting machine manufacturer. After-sales service, refers to the expiration of the signed goods after function of bill, on the premise of customer interests of various behaviors and activities. Good after-sales service is an important approach to build brand, image transmission manufacturer, is also one of the competitiveness of the manufacturers!